Shipping

What happens if I’ve provided the wrong shipping address or ordered something accidentally?

• We pack our orders very quickly, so please reach out to online@sambag.com.au within 3 hours if you wish to edit, cancel or change your order. We’ll try our best to catch your order before it’s shipped!

DOMESTIC SHIPPING

How quickly can I receive my parcel?

• Most of our orders are picked and packed within 2 business days of purchase; although busy sale periods might delay this. Thank you in advance for your patience and understanding during this busy time!

How much does shipping cost?

Method Cost Expected Arrival

Normal $10 3 - 7 business days

Express $15 1 - 3 business days

Same Day ( Sydney metro only )

$25 ( must be ordered before 11am )

Free Normal ( spend over $200 $0 3 - 7 business days )

WANT IT TODAY? LIMITED SAME DAY DELIVERY AVAILABLE

For residents in Sydney areas (selected post codes) our online store offers a limited same-day delivery service on request. Must be ordered before 11am. 4 hour metro 1pm to 5pm or 5.30pm to 9.30pm.

INTERNATIONAL SHIPPING

How much does international shipping cost?

Method Cost Expected Arrival

$40 1 - 3 business days

FREE International (spend over $400) $0 1 - 3 business days

Tax and Duties

• International delivery costs do not include taxes or duties, which may be applied by customs at the destination country.